Pilot CoopClaimDesk privacy notice
Version 2026-11-03
What Pilot CoopClaimDesk processes
Pilot CoopClaimDesk processes your Shopify shop identity, the online store owner's session identity, name and email supplied by the official Shopify SDK, and the catalog SKU verification required for the workflow. Application code does not query customer contact details, payment credentials or order records.
Merchant-entered data includes operational references, verified catalog SKUs, numeric parameters, thresholds and revision reasons. Saved events include a tenant-scoped owner pseudonym and recording date.
Purpose and access
Data is used to authenticate the owner, verify catalog identifiers, calculate and preserve operational audit evidence, enforce the selected plan, export private CSV records, prevent replay and recover the service. It is not sold, used for advertising or used to send customers messages.
Business records and exports require the current owner session and installation. Native Shopify billing approval is required for a paid plan.
Infrastructure and safeguards
Hosting is Oracle Frankfurt, Germany, with Cloudflare HTTPS and network delivery and Shopify authentication/catalog/billing. Recovery copies are separately encrypted and transferred to the operator's private Mac in Türkiye.
The service uses HTTPS delivery, restricted application storage, official Shopify session validation and installation/privacy fences.
Retention and choices
Active business evidence is retained for review and export. Uninstall deletes cases and agreement receipts and revokes old sessions; reinstall does not bring back the prior case history. Remaining inactive business evidence is purged within 30 days or earlier after an applicable verified shop-redaction request. Encrypted recovery copies expire under the seven-day backup-maintenance process.
Contact info@dijitalpilot.com for service-data access, correction, export or deletion assistance.